Whether you’re tens of thousands of dollars in debt and have your house on the line or you’re dealing with a pesky creditor who’s threatening legal action, you’re likely panicked about your future. Before you act, though, be aware that negotiating from a place of weakness can make your problems worse.
Here are some tips to help you streamline negotiations with creditors:
In any negotiation, you need to understand the point of view of your adversary. A persistent creditor may seem like a boogeyman. But he’s not attacking you out of malice. Rather, he’s striving to recoup the cash he lent you. Figure out how the creditor has reacted to consumer negotiation attempts in the past, and think about how you might be able to reach a “win-win” arrangement, even if you don’t pay off your full balance.
Most people believe that negotiations begin and end with the actual communications between parties. But conversations, emails, and meetings constitute only a tiny sliver of the actual negotiation process. By carefully assessing what you want–in very specific terms–from your creditors, you can ascertain whether your goals are realistic. If they are, you can then derive appropriate strategies for compelling accommodation.
Both parties hold some power. Never enter into a negotiation with a mindset that you’re “completely at the mercy” of the lender. Remember: he needs your money, and he may be willing to make compromises to get all or some of it back.
Many debtors take the aggressive actions of creditors personally. After all, with your house and/or your financial well-being on the line, it can be hard not to perceive some actions as malicious. But in general, belligerence won’t help you get what you want and may harden a creditor’s resistance to negotiation.
5. Targeted, persistent, goal-oriented measures work best.
Find the Goldilocks Zone: don’t be a push-over, but don’t be too aggressive. Determine the minimum you’re willing to settle for. Finally, don’t beat yourself up if you fail to get a positive outcome. Becoming a great negotiator requires making mistakes and learning from those mistakes. Assess your performance, and change your approach if necessary when dealing with other lenders in the future.
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